Contact Us

Do you have a question? Please contact us through the customer support channels below.

Customer Service:
Email: info@wearnexo.com
Opening hours: Every day from 8:00 AM to 5:00 PM

Have a Question in Mind?

Frequently Asked Questions
about the Nexo

What is the Nexo Smart Ring and how does it differ from more expensive brands?
The Nexo Smart Ring offers the same premium health monitoring as more expensive brands, but at half the price. With medically certified sensors, the ring continuously measures your heart rate, HRV, sleep quality, and other important biometric data. The ring automatically syncs with the Nexo App, where you get the same professional insights as with high-end wearables.
How can the Nexo Ring offer the same quality at a lower price?
The Nexo Ring uses the same medically certified sensors as more expensive brands, with an accuracy of 95%. By focusing on the essential features that people actually use, and through direct contact with our customers, we can offer premium quality at a much lower price.
What health aspects does the Nexo Ring measure?
The Nexo Ring continuously measures various health aspects such as your heart rate, HRV (heart rate variability), sleep quality, activity level, and recovery. This data is combined to give you insights into your health patterns and show when your body benefits most from rest or activity.
Can I wear the Nexo Ring during all activities?
Yes, the Nexo Ring is designed to be worn during all daily activities. The ring is waterproof, durable, and lightweight, making it perfect for both work and sports. The ring automatically measures your activity and adjusts its measurements based on what you are doing.
How does the Nexo Ring help improve my health?
The Nexo Ring offers a holistic approach to health improvement by not only measuring your vital signs but also factors such as sleep, activity, and recovery that influence your health. You receive daily personal insights and recommendations in the app to help you make better decisions for your health.
What data can I track in the Nexo App?
In the Nexo App, you can see a comprehensive overview of your health data, including your daily activity, heart rate, HRV trends, sleep quality, and recovery ability. You can also track your progress and analyze personal trends to optimize your health.
Are there hidden costs with the Nexo Ring?
No, there are no hidden costs or subscription fees. Unlike some more expensive brands, with the purchase of your Nexo Ring, you immediately get unrestricted access to all premium features in the app, including detailed health analyses and personal recommendations.
How accurate is the Nexo Ring compared to other brands?
The Nexo Ring is as accurate as the leading brands and uses medically certified sensors that offer an accuracy of 95%. Our algorithms are designed to provide you with the best possible data in real-time.